Queen Victoria Hotel By Newmark, Cape Town - Reviews, Room Options & Prices 2025

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About the Hotel

Portswood Close, Portswood Ridge, Cape Town, South Africa, 8001

Perfect

9.0

9.8

/10

4.9

4.6

“The hotel's location is perfect, just a short walk to the vibrant V&A Waterfront!”view full review

Amenities

Queen Victoria Hotel offers a variety of services to ensure a comfortable stay. The hotel features secure parking located directly outside the property for guests' convenience. Guests can also access the Sanctuary Signature Spa, which offers various treatments and wellness products.

Rooms

The hotel houses 31 rooms and three luxury suites, all tastefully decorated with royal accents. The Deluxe Rooms range from 38 to 46 m² and include luxurious amenities. The 124 m² Presidential Suite offers breathtaking views of Table Mountain and the harbour, featuring a wraparound balcony and an expansive lounge.

Location

Situated in the historic V&A Waterfront, the hotel provides convenient access to Cape Town's major attractions. Guests have easy access to Table Mountain, only a short drive away. The bustling CBD and Atlantic Seaboard are also within minutes, making it a prime location for exploration.

Dining

The hotel's on-site dining options include Terrarium, a contemporary fine-dining destination. Guests can enjoy seasonal, low-waste dishes skillfully crafted from hyperlocal ingredients. The restaurant's à la carte menu showcases South African flavors while offering private dining options for special occasions.

Business Services

The Victoria Room serves as a dedicated conference and private dining venue designed for intimate gatherings. This space accommodates up to 12 guests and features sophisticated interiors. Tailored for corporate meetings, it maintains the hotel's reputation for luxury and exclusivity.

Highlights

Location: V&A Waterfront, close to major attractions

Rooms: 31 luxurious rooms and 3 suites

Dining: Terrarium fine dining with seasonal menu

Services: Sanctuary Signature Spa with various treatments

Business: Victoria Room for intimate corporate events

Transfer: Private airport transfers on request

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Double or Twin Room Mountain View

2 persons

45 m²

1 King-size bed

Mountain view

Shower

Heating

room details

Deluxe Double or Twin Room

2 persons

38 m²

1 King-size bed

Shower

Heating

room details

King Room

2 persons

54 m²

1 King-size bed

Shower

Bathtub

room details

Junior Suite Mountain View

2 persons

63 m²

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Cape Town 2.1 km

Airports

Cape Town International (CPT) 21.7 km

Train

Woodstock Railway Station 3.3 km

Salt River Railway Station 4.9 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Dining Experience

“Every meal we had here was a treat! The breakfast was particularly excellent, with an extensive buffet and the option for freshly made hot dishes. Enjoying a meal while gazing at the fine view of Table Mountain added a magical touch to the experience.” view full review

Luxurious Room Amenities

“Our room was spacious and well-appointed, providing a perfect retreat after a long day. The beautiful décor, combined with a large bathroom with both a shower and a tub, made our stay incredibly comfortable and enjoyable.” view full review

Relaxing Spa Experience

“I spent some time at the spa and it was an absolute delight. The personalized treatments offered were heavenly and the ambiance created a peaceful, relaxing atmosphere. After a treatment, I felt completely rejuvenated and relaxed.” view full review

Convenient Parking Available

“One of the best features was the convenient guest parking that didn't require a reservation. It made our travels around Cape Town much easier, knowing we could come and go without any hassle.” view full review

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Saltwater pool
Sun loungers
Garden area
Spa & wellness centre
Solarium
Sauna

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Portswood Close, Portswood Ridge, Cape Town, South Africa, 8001

Map view

Portswood Close, Portswood Ridge, Cape Town, South Africa, 8001

City landmarks

Mall

V&A Waterfront

780 m

Aquarium

Two Oceans Aquarium

790 m

Stadium

Cape Town Stadium

1.2 km

Gallery

Zeitz Museum of Contemporary Art Africa

980 m

Castle

Castle of Good Hope

2.4 km

Museum

Chavonnes Battery Museum

1.1 km

Museum

Cape Town Diamond Museum

930 m

Museum

District Six Museum

2.5 km

Convention Centre

Cape Town International Convention Centre

2.1 km

Store

Cape Quarter Lifestyle Village

1.8 km

Square

Greenmarket Square

2.7 km

Museum

Bo-Kaap Museum

2.5 km

Mountain

Signal Hill

2.7 km

Landmark

The Nelson Mandela Gateway To Robben Island

810 m

Museum

Slave Lodge Museum

2.1 km

Landmark

Noon Gun

1.2 km

Park

Green Point Park

2.1 km

Landmark

Bree Street

2.2 km

Museum

Koopmans-de Wet House

2.4 km

Nearby

Victoria V & A Waterfront

Victoria & Alfred Waterfront

510 m

Portswood House

The Springbok Experience Rugby Museum

40 m

Dock Road V&A Waterfront

The Cape Wheel

500 m

Museum

Cape Medical Museum

430 m

Square

Nobel Square

120 m

Market

The Watershed

120 m

Dock Rd Shop 1

Alfred Mall Gallery

90 m

Museum

Eyewitness

280 m

Portswood Road Building 556

Ripley's Believe It Or Not Cape Town

330 m

V & A Waterfront

380 m

Gallery

Everard Read

80 m

Restaurants

Dash Restaurant & Bar

530 m

Portswood Close

Harbour House Restaurant

530 m

Quay Four

Mitchell's Scottish Ale House

420 m

Dock Road Old Dock Master Building

Ferrymans Tavern

440 m

V & A Waterfront

The Knysna Oyster Company

530 m

37B Dock Road V&A Waterfront

Vovo Telo

450 m

Building 33 Shop 2 Dock Road Pierhead

Belthazar Restaurant & Wine Bar

600 m

Shop 153

Quay Four

520 m

4 W Quay Rd V&A Waterfront

Den Anker

640 m

Pierhead - V&A Waterfront

Ginja

590 m

Dock Road Victoria & Alfred Hotel

Cooked

780 m

17 Dock Road The Watershed

Cafe Alfredo

560 m

Shop 14&15 Alfred Mall

Reviews and Ratings

Feedback from previous guests about their experience.

John

United Kingdom, January 2025

7.4/10

I had a fantastic time at Queen Victoria Hotel! The location was perfect, just a quick walk to the V&A Waterfront where I felt totally safe. The decor of my room was gorgeous, and I loved the view of Table Mountain. While breakfast had its hiccups with slow service, the overall experience was good. I'd highly recommend this hotel for its welcoming staff and beautiful ambiance.

Rooms

10.0

My room was beautifully decorated, spacious, and had a stunning view of Table Mountain. It was super clean with a comfy large bed and a huge bathroom, making my stay very enjoyable.

Service

10.0

The service was really good. The staff were friendly and always ready to help. They made my stay extra special with thoughtful touches, like artisan chocolates and even a birthday dessert!

Location

10.0

The hotel's location near the V&A Waterfront was ideal. I could easily walk around and explore, which made my experience in Cape Town that much better.

Dining

8.0

Breakfast was a bit disappointing due to slow service and limited gluten-free options, but overall the dining options were high quality with a variety of delicious food.

Facilities

9.0

The amenities were great with room service, valet parking, and a lovely atmosphere throughout the hotel that added to the boutique feel.

Christina

United Kingdom, January 2025

7.0/10

I had a wonderful stay at the Queen Victoria Hotel! The staff were absolutely really good, making my experience nice. The location, just a short walk from the V&A Waterfront, was perfect for sightseeing. However, there were some minor issues with interruptions from lobby noise in my ground floor room. Overall, I highly recommend this hotel for anyone visiting Cape Town! 🌟

Rooms

9.0

The room was spacious and comfortable, with a lovely view of Table Mountain. However, the ground floor location exposed me to lobby noise, which was a slight drawback.

Service

10.0

The service was excellent; every staff member I interacted with was friendly and eager to help. They genuinely cared about ensuring I had a great experience.

Location

10.0

The hotel's location is superb, only a few minutes' walk to the V&A Waterfront and nearby attractions like the Springbok museum.

Dining

9.0

Breakfast offered a great variety of hot and cold options, and there were no extra charges for drinks, which was a nice touch.

Facilities

7.0

I enjoyed the available facilities, although the spa and pool were in a different hotel, making it somewhat inconvenient to access them.

Martin

United Kingdom, November 2024

7.0/10

I had a fantastic stay at the Queen Victoria Hotel. The location near the V&A Waterfront made exploring Cape Town so easy. The staff were exceptionally friendly and attentive, ensuring a pleasant experience overall. However, I did encounter a small issue with a leak in my room, which required a room change, though the staff handled it well.

Rooms

9.0

My room was spacious and beautifully decorated, featuring a huge bathroom with his and hers basins. The comfort of the bed truly stood out, and I appreciated the ample storage space provided.

Service

10.0

The service was really good throughout my stay. The staff were not just helpful but genuinely seemed to enjoy their jobs, making interactions a pleasure. They were prompt with requests, from arranging taxi services to engaging in light conversation.

Location

10.0

The hotel's location is ideal, just a short 5-minute walk from the art and dining options at the V&A Waterfront. It made it easy for me to wander around and enjoy all the attractions without any stress.

Dining

9.0

Breakfast was good, featuring a light buffet along with delicious cooked options. I particularly enjoyed the variety of fresh juices and smoothies available, which added a lovely touch to my mornings.

Facilities

9.0

The hotel offered great facilities including room service, bar access at all hours, and even a small gym that met my needs. The service at the bar was prompt, and I loved the small touches like complimentary cappuccinos at breakfast.

Terence

United Kingdom, October 2024

5.2/10

I truly enjoyed my stay at Queen Victoria Hotel. the location was absolutely superb, offering peace just a short walk from the lively V&A Waterfront. The rooms were spacious, nicely decorated, and incredibly quiet, perfect for relaxation. While the breakfast was good, especially the mango juice, I did encounter a few minor hiccups with service timing at times, especially during breakfast. but overall, the staff were exceptionally friendly and willing to assist. I'm already looking forward to my next visit.

Rooms

10.0

The rooms were large, beautifully decorated, and super clean. I loved the huge bathroom and the fluffy carpet, which added a touch of luxury to my stay.

Service

10.0

The service was amazing. One staff member, Oswell, even ran to guide my lost Uber back to the hotel, smiling the whole way. it was this kind of thoughtful service that truly stood out.

Location

10.0

The hotel is perfectly placed. just two minutes from the waterfront while feeling wonderfully private. It's wonderful having the pier and some great restaurants within walking distance.

Dining

9.0

Breakfast was a highlight of my stay. the buffet offered a great variety, and I especially enjoyed the baked eggs with all the trimmings.

Facilities

8.0

The facilities were good, though the outdoor assets like the pool were somewhat limited by the hotel size. the spa offered excellent services that I appreciated after a long day of exploring.

Ava

United Kingdom, October 2024

5.4/10

I had a fantastic stay at Queen Victoria Hotel! The staff was friendly and attentive, and the location near the V&A Waterfront couldn't be better. The breakfast options were plentiful and delicious, with unique offerings like champagne. The only downside was that the pool was in an adjacent hotel, requiring some adjustments for access. Overall, it was a amazing experience! 🌟

Rooms

8.0

My suite was spacious and beautifully decorated, featuring a stunning view of Table Mountain from my balcony. The bedding was incredibly comfortable, although I noticed that the bathroom could use some improvement in water pressure.

Service

10.0

The service was excellent! From the moment I arrived, I was met with warm smiles and helpful staff who went out of their way to assist me during my stay.

Location

10.0

The location was perfect-just a short walk to the V&A Waterfront while still feeling safe and away from the hustle and bustle.

Dining

9.0

The breakfast was a highlight, with a great mix of a la carte and buffet options, including fresh Mediterranean dishes. I appreciated that they accommodated dietary needs seamlessly.

Facilities

6.0

While the hotel had great facilities, it was a letdown that the pool was located in an adjacent hotel, which required changing in a less-than-ideal space for access.